Contact My420Plug

No. You can use guest support without creating an account. If you are a 420 Smoke Club member, use the contact form in your member dashboard for priority support. Membership is free, but joining is not required to ask for help.

Log in to your 420 Smoke Club dashboard and use the member contact form. This gives our team your support request alongside your account information and order history. Not a member? You can join the 420 Smoke Club for free.

Your account details and order history are together in your dashboard, which helps our team understand your request with less back-and-forth. Member requests receive priority support. If your question concerns a particular order, select or identify that order so we review the right purchase.

You can still contact us. Include the name and email used at checkout and the approximate order date. We may ask for additional information to verify ownership before discussing an order.

Our team will reply through the channel you used. For this form, check the email address you entered, including spam or junk folders. If you need to add information, reply to the same conversation when possible.

Yes. Choose “Change or cancel an order” and tell us what you need as soon as possible. We will check whether the order can still be changed before shipment. Submitting the form does not confirm a change or cancellation; wait for our team’s reply.