help center
You got questions, we got answers. We know that it sucks when you can’t get answers or reach a live person. So, everything you could possibly wonder is answered on this page, but.. if you still need help, we got you.
About Us
My420Plug is America’s premier online cannabis dispensary, delivering premium, lab-tested products directly to your door—coast to coast. Founded in 2009 during the early Green Rush, we started out as West Coast wholesalers. Fueled by patient demand and shifting laws, we evolved into a discreet, nationwide mail-order service, ensuring access to quality cannabis for patients regardless of their state’s regulations. We are America’s Favorite Full-Service Online Dispensary.
Why Choose Us?
- Seamless checkout with optional free membership
- Fast, discreet nationwide shipping
- Lab-tested, top-shelf products you can trust
- Unbeatable satisfaction guarantees
Our Promise
We’re more than just a dispensary—we’re a movement for medical freedom. From daily deals and gift promotions to loyalty bonuses and referral rewards, our mission is clear: keep quality cannabis easy to access, fun, and dependable.
FAQ'S
YOU GOT QUESTIONS. WE GOT ANSWERS.
We process payments offline. After placing your order, you can complete the payment via:
CashApp: $ciscofrankid
Zelle:pymnts4westcoast@gmail.com
We also accept credit and debit cards through a secure invoice we’ll email you. Reach out to us at info@my420plug.com or text (714) 202-7186
Yes! We offer discreet and secure shipping to all U.S. states. Your order is vacuum-sealed and shipped in plain white packaging via USPS. We guarantee delivery on every order.
Once payment is received, we typically ship your order within 24 hours (Monday–Friday, excluding holidays). USPS Priority Mail usually delivers within 2–4 business days, depending on your location.
Tracking numbers are sent via email after your order ships, usually the same day if payment is made before 2PM PST. Tracking is typically updated after 7PM PST.
If your USPS tracking doesn’t update for more than 5 days, or your package doesn’t arrive within 10 days, we will issue a free replacement. Just email us so we can verify the tracking and get your order re-shipped.
We’ll gladly replace any defective product. Please contact us at info@my420plug.com
If your order hasn’t been shipped yet, we’ll do our best to make changes or cancel it. Once shipped, we can’t make changes, but we’ll work with you to find a solution. Contact us at: info@my420plug.com
We do not accept returns. However, if there’s an issue with your order, such as a wrong item, defective product, or damaged shipment, we’ll gladly replace it or offer a store credit. If you’re not satisfied with your purchase for any reason, please don’t hesitate to contact us. We’ll work with you to resolve the issue in the best way possible and make things right. Your satisfaction means a lot to us.
Yes! If you’re interested in buying in bulk or wholesale, let us know and our team will reach out with wholesale pricing, product lists, and minimums.
Not at the moment, but if you place your order before 2 PM PST, we’ll ship it the same day.
Please double-check your mailbox and with neighbors. If it’s still missing, reach out and we’ll help resolve it. Contact us at info@my420plug.com
We only sell THC products, not THCA or Delta-8.
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100% DELIVERY GUARANTEE
If your USPS tracking doesn’t update for more than 5 days, or your package doesn’t arrive within 10 days, we will issue a free replacement. Just email us so we can verify the tracking and get your order re-shipped.
Want to learn about cannabis?
Products, strains, effects, consumption, laws and more. We're dedicated to empowering our customers and providing the best experience.
#smallprint
our POLICIEs
Privacy
We respect your privacy and protect your data like it’s our own. No shady stuff—ever.
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Terms
We’re here to keep things smooth, fast, and fair. If we mess up, we’ll make it right.
View Terms & Conditions
Accessibility
Everyone’s welcome. We try to keep our site usable by all, no matter the device or ability.
View Accessibility Statement
copyright
Original content stays protected. Don’t steal ours—we won’t steal yours. Fair is fair.
View Copyright Notice
limitations
We do our best, but we’re human. Some limits apply to what we can promise or fix.
View Limitations of Liability
compliance
We follow the rules and expect our users to do the same. Keeping it clean, legal, and chill.
View Legal Compliance
still need help?
Didn’t find the answer? No stress — hit us up and we’ll get you sorted fast.